Privacy Policy
Last updated: January 2026
1. Introduction
Charles Redell Casino Events ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
2. Information We Collect
We may collect the following types of personal information:
- Full name, phone number, and email address submitted via our contact form
- Event details including date, venue, time, and number of guests
- Technical data such as IP address, browser type, and cookies
- Communications you send us via email or phone
3. How We Use Your Information
We use the information we collect to:
- Respond to enquiries and plan your event
- Send booking confirmations and event-related communications
- Improve our website and services
- Comply with legal obligations
4. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
5. Cookies
Our website uses cookies to enhance your browsing experience. Please refer to our Cookie Policy for full details on what cookies we use and how you can control them.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
8. Your Rights
Under Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at events@charlesredell.com.
9. Contact Us
For any privacy-related questions, please contact:
Email: events@charlesredell.com
Phone: +61 400 173 216